Enterprise-grade WhatsApp platform — managed by Mobitel
Mobitel, a long-standing franchise partner of ValueFirst, provides a bold, secure and scalable web-based platform to manage all your WhatsApp customer engagement — from automated chatbots to large-scale campaigns and developer APIs.
Brand Presence & Trust
Verified business name, logo display and optional WhatsApp verification to boost customer confidence.
Secure Messaging
End-to-end encrypted conversations and policy-compliant templates for proactive alerts and notifications.
Automation & Chatbots
Drag-and-drop chatbot builder, quick replies and automated fallbacks to streamline support.
Analytics & Reporting
Delivery, read rates and campaign performance metrics to help refine outreach and engagement.
Read more about our offerings below or contact our sales team for a tailored demo.
Why choose Mobitel for WhatsApp Business?
A fully-managed, official WhatsApp Business solution.
Scalable Messaging
Handle thousands of concurrent conversations with a high-performance, reliable backend powered by ValueFirst and Mobitel.
Rich Media & Templates
Use approved templates, media-rich messages (images, documents, video), and session-based chats for two-way communication.
Multi-Agent Team Inbox
Role-based access, chat assignment and routing rules help your customer support operate efficiently at scale.
How it works — Messaging types explained
Templates, sessions and onboarding simplified
WhatsApp Templates
Pre-approved by WhatsApp for outbound notifications (OTPs, shipping updates, reminders). Templates can support images and documents when approved.
WhatsApp Sessions
Session starts when a user messages you. For 24 hours after the last inbound message you can respond with rich media and conversational messages.
Developer API & Routing
Integrate with your CRM or ERP, route chats to the right agents, and build custom workflows using our APIs.
Onboarding — simple steps to go live
From signup to production
Prerequisites
A phone number (mobile / landline / toll-free)
Verified Meta Business Manager account
Business legal documentation (proof of address)
Active company website & Facebook Business Page
Signup & Go Live
Use our embedded signup flow to link your business manager, verify the phone, receive WABA ID and start messaging immediately via UI or API once approved.
Use cases & benefits
Practical ways businesses use Mobitel’s WhatsApp platform
Customer Support
Automate FAQs, route support queries, and provide faster responses using chatbots + human handoffs.
Notifications & Alerts
Order confirmations, shipping updates, appointment reminders and OTPs — reliably delivered.
Marketing & Feedback
Campaigns using approved templates, promotions, catalogs, and feedback surveys to drive engagement.
Frequently Asked Questions
Q: What happens if I reuse an existing WhatsApp number?
A: You must delete the existing personal/business WhatsApp account tied to that number before onboarding.
Q: How long does approval take?
A: Our embedded signup is fast and may provide instant approval. Full Meta verification timelines may vary.
Q: What are media size limits?
A: Typical WhatsApp limits: images up to ~5 MB, documents up to ~10 MB, videos up to ~16 MB (subject to platform rules).
Ready to elevate your infrastructure?
Partner with Mobitel for ELV solutions that integrate seamlessly, perform reliably, and scale with your business growth. Contact our experts today for a free consultation.
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